Why Choose Accurate Plumbing and Gas?
Accurate Plumbing and Gas have over twenty years of experience in the industry and offer a wealth of expertise. The team comprises highly experienced and qualified plumbers and gas fitting professionals specialising in commercial and domestic work, residential new builds and maintenance. Accurate Plumbing and Gas have the depth of knowledge to provide comprehensive services to meet your needs.
Client satisfaction is at the heart of our business. We guarantee a high-quality service regardless of the scale of the job; our entire team, from our apprentice to our senior plumbers, work with the same customer-first ethos. Our standard of communication and quality of work remains consistent across our business, whether working on a large-scale commercial job or residential project.
Our promise
Accurate Plumbing and Gas believes in maintaining open communication and working closely with clients to meet their needs and exceed expectations. Whether our clients require routine maintenance, emergency repairs, or a complete plumbing or gas fitting installation, we are here to deliver exceptional results. We take pride in our work and strive to earn the trust and satisfaction of our clients with every job. We stand behind our expertise and are committed to delivering reliable solutions that meet our clients’ specific needs.
Below are just a few examples of the testimonials he’s received from happy clients:
“Euroclass have contracted Accurate Plumbing extensively over the last 10 years, for new commercial buildings throughout the North Island.
Luke Dean is always very prompt with clear quotations, including any variations requested as the project proceeds, and with all compliance documentation at the completion of the project being supplied in a timely manner. There has not been a time where we have had negative feedback from the sites regarding either performance or quality.”
Paul and Charlie – Euroclass
“We have had the privilege of using Accurate Plumbing to complete multiple of our commercial projects in the Northland region. Whether the job was big or small, Luke and his team managed to complete the job on time, to high quality workmanship. I would highly recommend them as a contractor of choice for any construction project.”
Nick – Arco
“Accurate Plumbing has carried out all of our company’s plumbing and gasfitting work for residential building and alterations for the last five years. Luke has always maintained a professional work standard, is punctual at all times and completes each project within the required timeframe. I would highly recommend Accurate Plumbing for continuous outstanding performance.”
Mark and Natalie Todd, Absolute Build Ltd.
“Thanks very much for the prompt and efficient service. Look forward to using you again.”
Andrew Quinn
“Accurate Plumbing has been our ‘go-to’ plumber for several years now and has always been fast and hassle-free. Would not hesitate to recommend their services.”
Peggy Hoeymans
“We just wanted to say thanks to your team for the work completed. We appreciate that what we were quoted was what we have been charged. We will highly recommend your services.”
Emillie Delaney – Heat and Cool Air-conditioning
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The Accurate Plumbing and Gas 7-Point Guarantee:
Accurate Plumbing and Gas’s 7-point guarantee provides our clients complete peace of mind when engaging our services. This comprises seven specific promises to our clients, including timely delivery, top-notch customer service, and a commitment to resolving any issues or concerns both promptly and fairly. We believe in our products and services and are committed to providing an exceptional experience.
1. On Time, Every Time
Being on time, every time, is an essential part of customer service. Rest assured that when booking a job with Accurate Plumbing and Gas, we will arrive at the agreed-upon time and complete the job within the specified timeframe. Any delays will be communicated to you promptly. We are dedicated to keeping our clients informed from quote to completion.
2. Accuracy Guarantee
Accuracy isn’t just in our business name – it’s one of our core values. We take great care to ensure that our work is completed correctly the first time, every time. We stand behind the quality of our work and take pride in delivering accurate and reliable plumbing services. Accurate Plumbing and Gas guarantees that our workmanship meets or exceeds all applicable standards and regulations. Should any issue arise after completion, we will promptly return to resolve the problem.
3. Quality Materials Guaranteed
Accurate Plumbing and Gas are committed to providing customers with the highest quality plumbing services and materials. Our Quality Materials Guarantee is a testament to our commitment to using the best materials available within the plumbing industry, cementing our dedication to customer satisfaction. We carefully select materials and tools from reputable suppliers, making sure they meet our rigorous standards for quality and durability. We ensure that our materials are up-to-code and comply with all relevant safety regulations. Providing our customers with high-quality materials is essential to delivering exceptional plumbing services.
4. Your Communication Guarantee
Accurate Plumbing and Gas believe building client relationships is essential to customer service, and we hold this at the core of our business. Sometimes things don’t go as planned; however, we guarantee that we will promptly inform clients about any issues or unforeseen circumstances that arise and work swiftly to find and implement the most suitable solution.
5. Clean & Tidy Guarantee
Accurate Plumbing and Gas understand that a job is only complete once the space is clean, tidy and ready for use. We guarantee we will leave your site, home or office spotless after finishing the job.
6. Safety Guaranteed
Safety is of the upmost priority for Accurate Plumbing and Gas. Our team of plumbers follows strict safety protocols and guidelines to ensure our client’s home or business is hazard-free. We take the safety of our customers and employees seriously and are committed to providing a safe working environment for everyone. Our plumbers are trained to actively identify and mitigate potential hazards to protect your property and the well-being of all on site.
7. Invoices & Quotes Guarantee
Accurate Plumbing and Gas will quickly deliver all invoices and quotes and provide all detail required. We understand that waiting can be frustrating, so we are committed to providing a prompt turnaround with clear communication, keeping clients on target & without delays.